Once content edits have been made, clicking the Submit button initiates the Workflow process.
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• Workflow Name: Automatically generated by the system, listing the Workflow Type with the Page Title appended. This can be changed if desired.
• Comments: Enter comments to notify the Content Approver of changes which were made – this will speed up the approval process.
• Due Date: Optional and for general information only.  Usually the Due Date will default to one week.

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After the Workflow details are submitted, a confirmation screen will display.

 
 

Cascade Server generates an email to notify users in the Approver group that there is a task waiting for review. The notification email contains a direct link to the Workflow task.  Note: Both Content Approvers and Technical Reviewers have the option to return pages for modifications if there are issues to be addressed.

Active workflows will appear in the Dashboard, even if the workflow is in a step requiring attention from another user.  You can check the status of a Workflow task by clicking on it from the Dashboard.

After the Content Review has been completed and submitted, the Workflow task continues to Technical Review. A member of the University Web Services team performs the Technical Review.  Once the Technical Review is completed and submitted, the page is published.

University Web Services will complete technical Review within 1 business day (24 hours) of receipt. If the workflow task contains an urgent matter, please email web@sandiego.edu. Use “Cascade Server Urgent Workflow Task Request” as the subject line and include the specific name of the workflow task in the body of the email. Urgent workflow tasks will be reviewed within 4 business hours of receipt.

Review the Workflow Diagram.