Content Comparison

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• Innovative Interfaces - Sierra/Encore - Integrated Library System (ILS) and Discovery layer

• OCLC - EZProxy

  -

  (proxy

  method

  for

  providing

  access to third party databases

  ), ILLiad

  -

  (Interlibrary loan application)

• Atlas Ares

  Course Reserves

  - Course Reserves management application

• Stack map StackMap - mapping application for locating items on library shelves

...

Sierra functions: Sierra SQL database, Sierra create lists

• Assisting libraries/satellites in gathering info from Sierra system eg:

  • Total volume counts by call number subclass for items stored at Iron Mountain

  • Overlap report between FST and Copley items

  • Circulation statistics over last 2 years by material type

  • Laptops currently checked out by ATS labs for at home use during covid shutdown

Enterprise Applications related

...

• System down, Bugs, issues, questions, eg:

  • Users unable to open Sierra following recent upgrade

  • Users unable to print labels using Zebra printer

  • Patron running into issues saving citations through Encore discovery

  • Professor’s course not appearing in Ares Course Reserves

  • Students not getting attached to courses in Ares

  • Patron with incomplete record in Sierra having trouble accessing databases

  • Inactive faculty requesting library access/temporary Sierra account

  • FST patron unable to log in to library catalog

...