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Innovative Interfaces - Sierra/Encore - Integrated Library System (ILS) and Discovery layer
OCLC - EZProxy (proxy for access to third party databases), ILLiad (Interlibrary loan application)
Atlas Ares - Course Reserves management application
StackMap - mapping application for locating items on library shelves
System maintenance regular tasks General Troubleshooting
Time spent: ~2-3 10 hrs/week
Sierra functions: Create Lists, Global Update, Data Exchange, Admin Corner
Other applications: Atlas Ares, OCLC ILLiad, EZProxy, OCLC Connexion
Review new patron records for incomplete info; add pop up in records for missing info
Delete expired patrons (terminated patron file provided by ITS). Work with Access Services in Copley, LRC and satellite branches to resolve any outstanding patron issues (fines, items out, etc).
Review new item records put on reserves; suppress or unsuppress records from the catalog as needed.
Search for new catalog records from Copley and LRC, output MARC to send to Marcive.
Load newly processed Marcive records in to the catalog
Periodically check: Sierra record limits, Circuit link, suspicious access attempts by IP address, create list usage
Scheduling system upgrades with vendors (III, OCLC, Atlas Ares)
Monitor vendor alerts for maintenance or unplanned downtime
System down, Bugs, issues, questions, eg:
Users unable to open Sierra following recent upgrade
Users unable to print labels using Zebra printer
Patron running into issues saving citations through Encore discovery
Professor’s course not appearing in Ares Course Reserves
Students not getting attached to courses in Ares
Patron with incomplete record in Sierra having trouble accessing databases
Inactive faculty requesting library access/temporary Sierra account
FST patron unable to log in to library catalog
Change management
Time spent: 7 hrs/week
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GetItNow
Iron Mountain requests script (outgoing)
Work with Bryan Teague to develop query of Sierra database identifying hold requests on off-site items
Iron Mountain daily report on NEW/RFL/WTF
Work with Bryan Teague to develop query tracking inventory updates between IM and Copley
TroubleshootingSystem maintenance regular tasks
Time spent: 10 ~2-3 hrs/week
System down, Bugs, issues, questions, eg:
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Users unable to open Sierra following recent upgrade
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Users unable to print labels using Zebra printer
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Patron running into issues saving citations through Encore discovery
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Professor’s course not appearing in Ares Course Reserves
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Students not getting attached to courses in Ares
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Patron with incomplete record in Sierra having trouble accessing databases
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Inactive faculty requesting library access/temporary Sierra account
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Sierra functions: Create Lists, Global Update, Data Exchange, Admin Corner
Other applications: Atlas Ares, OCLC ILLiad, EZProxy, OCLC Connexion
Review new patron records for incomplete info; add pop up in records for missing info
Delete expired patrons (terminated patron file provided by ITS). Work with Access Services in Copley, LRC and satellite branches to resolve any outstanding patron issues (fines, items out, etc).
Review new item records put on reserves; suppress or unsuppress records from the catalog as needed.
Search for new catalog records from Copley and LRC, output MARC to send to Marcive.
Load newly processed Marcive records in to the catalog
Periodically check: Sierra record limits, Circuit link, suspicious access attempts by IP address, create list usage
Scheduling system upgrades with vendors (III, OCLC, Atlas Ares)
Monitor vendor alerts for maintenance or unplanned downtime