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System maintenance regular tasks

Sierra functions: Create Lists, Global Update, Data Exchange, Admin Corner

  • Review new patron records for incomplete info; add pop up in records for missing info

  • Delete expired patrons (terminated patron file provided by ITS). Work with Access Services in Copley, LRC and satellite branches to resolve any outstanding patron issues (fines, items out, etc).

  • Review new item records put on reserves; suppress or unsuppress records from the catalog as needed.

  • Search for new catalog records from Copley and LRC, output MARC to send to Marcive.

  • Load newly processed Marcive records in to the catalog

  • Periodically check: Sierra record limits, Circuit link, suspicious access attempts by IP address, create list usage

Change management

Sierra functions: Circulation parameters, Rules for Requesting, Sierra admin accounts and permissions.

  • Changes/additions to loan rules, email or print notices - eg:

    • Adding new loan rules for Retired Staff and Emeritus Faculty for Copley Library

    • Customizing hold pick up notices for curbside pickup and home delivery services

    • Making reserve items at both Copley and LRC requestable while in person usage is limited

    • Globally updating due dates when needed

  • New patron types, locations, item types, eg.

    • Add new locations following Copley renovation

    • Adding new location for Academic Success materials being incorporated in to LRC

  • Updates to requestable items via OPAC

    • Work with III to turn all requests on/off during library closure

    • Update configuration for specific items that should or should not be available

  • Add and update Sierra user accounts and permissions

    • Usually just 1-2 of these per month. Involves copying existing permissions from another user.

  • Any new custom codes for fixed fields in Sierra (eg: Retired Staff patron type; OPAC message for OFF-SITE storage, etc)

  • Custom new record templates

    • These are mostly generated for our satellite locations like Media Services, ATS Labs, Creative Zone, who have limited permissions in Sierra.

  • Load profile maintenance (these are rarely updated):

    • Updated to ensure EZproxy info is added to new electronic records being added

Enterprise Applications related

  • Loading patron file in to Sierra

    • Working with EA when there are issues with our automatic patron load

  • Generating patron barcodes

    • Provide usable barcodes to EA to assign to patron accounts

  • Student fines to Ann/Student accounts

    • Developing script to automate current patron fines process

  • Authentication issues/USDOne

    • Work with with ITS, libraries when users experiencing login issues with any library databases

Scripts/programs - Bryan

  • GetItNow

  • Iron Mountain requests script (outgoing)

    • Work with Bryan Teague to develop query of Sierra database identifying hold requests on off-site items

  • Iron Mountain daily report on NEW/RFL/WTF

    • Work with Bryan Teague to develop query tracking inventory updates between IM and Copley

Vendor tickets

  • System down, Bugs, issues, questions

  • System upgrades

Vendor info

  • Innovative Interfaces - Sierra/Encore

  • OCLC

    • EZProxy

    • ILLiad

  • Atlas

    • Ares Course Reserves

  • Stack map

  • No labels

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